MacProTools Refund Policy

Macprotools.com is owned by MacSonik, which assures 100% refund on all the products and services provided by us. If our client is not satisfied or is unhappy with the services of our software, then they are eligible for a full or partial refund. At Macprotools.com we do not ask for any confidential information. Though it's their choice if they want to submit or provide the data of their own will. There is no need for any visitor/individual to submit their data to visit our website. We make sure to follow supreme practices and take good security measures to protect against the loss, misuse, and change of the data provided by the users. This refund policy might take 5-7 business days for the refund.

MacProTools assures you a 100% money-back guarantee on all our Mac tools. If in case our user is not satisfied with the software then, they can return it immediately. The dissatisfaction may be due to the unsatisfactory results or bad quality whatsoever may be the reason, you can return the software. The customer can claim a full or partial money refund. Once the money refund is processed, the client will get the money within 5-7 business days.

We will not ask for any confidential information from clients. Though they are free to provide any information they find necessary. There is no requirement to register your details on our website to buy the products. Customer satisfaction is our number one priority. To protect our customers from loss, misuse, or any type of altered information that is received by them is our main concern.

Guidelines for Claiming Money Back or Refund

The tool must be purchased from the official website of MacProTools or any other seller who is authorized by us.

Make sure that you process the refund of the software within 30 days from the date of purchase.

We will process your refund request only if there are the following problems:-

  • If the Output of the purchased version is not the same as the demo version of the software.
  • If our online technical support team fails to assist you in solving your software-related queries.

We will require a "Letter of Destruction" from our customers before returning their money to them. We require you to give us access to destroy the software application from all the systems on which it has been installed. You will need to permit us to inspect all your computers physically so that we are satisfied that you have safely destroyed our software from all your systems.

For Email Message

You will receive emails about the recent changes in the software and the website. We will send you updates on the website, new releases, promotional offers, and special discounts through email messages. You will be able to get these updates, only if you have accepted permission through the newsletter. However, you can even unsubscribe from the newsletter from the removing option present in every email.

No Price Refund Shall be made in the Following Cases

If the refund is raised owing to the following reasons:-

  • "I don’t want to use this software."
  • "I have purchased this software mistakenly."
  • "I wanted to purchase another tool, but mistakenly purchased this one."

If you are finding difficulty in using the software due to a lack of technical knowledge.

If you have purchased our tool from any other unauthorized site.

  • When the software is purchased from MacProTools and it fails to perform its action, you will be asked to upload the file to our FTP server, so that we can work keenly with your problem. We furnish you with, an NDA (Non-Disclosure Agreement) in which it is clearly stated to not disclose any type of information. You are ineligible to claim back your money if you are not signing NDA with MacProTools.

If you have purchased the software without analyzing the performance of the demo version of the same tool.

If the refund has been processed after completion of 30 days from the date of purchase.

No Refund will be processed further if the claim is made after the expiry of 30 days from the date when it was purchased.